PBX techniques have been utilized by companies for a number of many years now for handling their communications. PBX can be used to route incoming calls and distribute them to totally different inner traces.
This allows companies to have just one or just some telephone lines, moderately than separate ones dedicated for each worker.
It additionally provides the staff a chance to speak with each other by way of the extension numbers solely.
In the final 10 or so years, the PBX has been replaced by VoIP PBX techniques. These IP PBX systems permit for workers to share exterior strains by switching between VoIP customers.
They can additionally deal with switching between VoIP and traditional customers. As an entire, a VoIP PBX handles VoIP calls just like a PBX handles analogue calls, so the experience doesn’t change.
While the user expertise is sort of the identical, the know-how used is quite totally different. A VoIP system consists of SIP telephones and a VoIP PBX server.
The SIP phones can be dedicated IP desk phones or gentle clients, and even computers and cellular gadgets. The VoIP PBX system is like a server which has all the telephones of the company registered on it.
The server also holds a database of the SIP addresses and phone numbers within the group.
The incoming calls are directed to the specific person based mostly on the SIP deal with.
The system may have an included VoIP gateway, but quite a lot of corporations choose to make use of separate gateways supplied by the provider of the IP PBX Dubai. They're linked to the system via a PSTN community.
Virtual VoIP PBX
Usually, the options of the VoIP PBX are configured by software and sometimes the system is a mixture of software program and hardware put in on an everyday pc. It is a virtual VoIP PBX.
Hosted VoIP PBX
That is when an exterior company purchases the system and maintains it, and provides the VoIP services to the company in opposition to a payment.
Benefits of using a VoIP PBX
The largest advantage of using a VoIP is the large price financial savings, particularly when it comes to international or inner calls. These are free for all employees whether or not they're in the office or traveling so long as they're registered on the network.